Everyone is in a rush, and too busy to read
It happens to me regularly. I send someone an email containing either meeting minutes with actions, or important information that they need to act upon. They get the email and don’t read it, or at least not properly, no matter how much emphasis or explanation, they won’t read it.
I’m guilty of this, I’ll read the first few lines of an email, interpret them, and leap to action, only to realize that I’ve mis-interpreted. I don’t bother to read full reviews, I skip to the conclusion. If I read executive papers, I’d go straight to the executive summary. To read things and actually understand them requires concentration and thought, but with so many distractions, this can be difficult.
At university I remember getting frustrated going through my notes because I’d have to go over the same page lots of times to fully understand it. Everyone else was flying over their notes and getting out books containing more information, because the lecturers always said that the notes only contained the bare minimum to scrape through. This wasn’t true the notes were comprehensive as long as you actually read and took time to understand them.
 Maybe in my effort to make others understand I am over-explaining things. Perhaps leaving things hanging and open to interpretation will provide better results, but I doubt it.
 In a world where we think we need to do more, more, more, perhaps what we actually need to do is less - less action and more thought. Then we’d only need to do things once instead of three or four times.
 The boss is coming… Look busy.